Technical and Applications Support

Our team of Genomic, Sequencing and Cellular Analysis specialists are here to aid you in your research.

If you have questions regarding products, applications or if you need some help in troubleshooting, please contact us by either phone or email:



Technical Support
Telephone: 0808 100 19 20

Opening hours are from 09:00 to 17:30 Monday to Friday excluding Public Holidays.


Roche in the UK offers technical training for its entire applied science instrument portfolio.

Our system Induction and Training package is unique in that it allows you to tailor your course to  the needs of your team. Courses are delivered by  experienced, professional trainers and a wide variety of the courses are CPD (Continuous Professional Development) accredited by the Institute of Biomedical Science. On successful completion of the training, you will be issued with a course certificate.