Our market place is undergoing significant change with ever present demand for Managed Laboratory Services. These arrangements require Roche, as the principal contractor, to source services from third party providers of diagnostic systems and products, in addition to providing our own instruments. As a result of the increasing scope and length of contracts, Roche works not only with biomedical scientists, doctors and nurses but also with senior hospital managers across the Supplies, Finance and General Management areas.
The Diagnostic Development Team is responsible for Roche’s Managed Laboratory Service product offering and liaises with third parties to build Roche’s Managed Laboratory Services consortia.
The hospital in vitro diagnostics business is also supported by a Laboratory Process Consultancy group which focuses on producing highly efficient sample workflows and on optimising organisation within the pathology laboratory.
On the support side, Roche has a team of field based training specialists, supporting the training demands of the decentralised market. We also have the Hospital in vitro Diagnostics Technical Product Management group delivering office based application support and training courses and undertaking the technical product management for our portfolio of products.